Helpwise unknown

Solve out customer-specific queries on the go
4.7 
Rating
13 votes
Your vote:
Screenshots
1 / 1
Visit Website
helpwise.io
Loading

Helpwise is a shared inbox, help centre and live chat monitoring software, helping out businesses solve customer-generated queries in an efficient manner. Companies can utilise the particular portal to streamline consumer-based communications on the go. They can depend on shared inboxes for Whatsapp, SMS, email, social media accounts and website widgets to collaborate easily. Large teams can share the entire workload among different members. They can also tag, chat and assign tasks to individual members conveniently. Its simple interface, helps users acquire leads automatically, monitor sales and provide relevant support accordingly. Other inbuilt functionalities made available within Helpwise, helps businesses with key metrics tracking, shared inbox, seamless collaboration among teams and accurate integration with external business tools. Businesses associated with industries like insurance, real estate, law, logistics, SaaS, client servicing and more are accurately benefited. Its inbuilt product suite goes as Facebook team inbox, Whatsapp team inbox, forms, knowledgebase, CSAT etc.

Review summary

Features

  • HelpWise provides a centralized mailbox for efficient team communication
  • The user interface is clean and easy to understand, enabling quick onboarding
  • Excellent customer support offers prompt responses and effective solutions

How It’s Used

  • The mobile app may have a few usability issues, particularly with HTMLheavy messages
  • While HelpWise offers a range of integrations, it lacks native Gmail integration

Plans & Pricing

Free Forever

Free

1 Shared Mailbox
5 Team Members
1 Integration
3 Automation Rules
Free Migration And Setup

Standard

$83.25 per month

2 Shared Mailboxes (Add More: $49 per mailbox per month)
Unlimited Team Members
Standard Integrations
APIs & Webhooks
25 Automation Rules
Free Migration And Setup

Premium

Custom

Unlimited shared mailbox
Unlimited team members
All integrations

Comments

4.7
Rating
13 votes
5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 stars
0
User

Your vote: